Online therapy, also known as e-therapy, e-counseling, teletherapy, or cyber-counseling, involves providing mental health services that can be accessed via your computer, laptop or smartphone. Our online app is easy to set-up and use. In terms of the security our app is HIPAA compliant and fully encrypted, offering a high level of security and privacy.

Teletherapy sessions work much the same way as traditional therapy sessions with only one significant difference – the therapist and the client are not in the same room. As with face-to-face therapy, a client may seek out the therapist for one session to deal with a current life situation, or they may agree to on-going sessions.

Our therapists are ethically and legally bound by privacy laws to not share details about their teletherapy sessions with third parties, just as with face-to-face sessions. Our therapists provide teletherapy service from a private and secure room. Teletherapy sessions are not recorded. From the patient’s end, the patient needs to ensure they conduct their end of the session in an equally private area to ensure confidentiality.

Telepsychiatry involves providing mental health services that can be accessed via a desktop computer, laptop or smartphone. Our online app is easy to set-up and use. In terms of the security our app is HIPAA compliant and fully encrypted, offering a high level of security and privacy.

Just like teletherapy, psychiatrists are ethically and legally bound by privacy laws to not share details about their sessions with third parties, just as with face-to-face sessions. Our psychiatrists provide telepsychiatry service from a private and secure room. Telepsychiatry sessions are not recorded and the patient needs to ensure they conduct their end of the session in an equally private area to ensure confidentiality.

Memor Health uses the iSalus Healthcare app for secure doctor to patient communication. Please download the Apple or Google version below before your appointment:

iSalus telehealth app: Apple

iSalus telehealth app: Google